Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@eluaoei.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Eluaoei is operated by Shenzhen Kuaituo Import and Export Trading Co., Ltd.
Company Name: Shenzhen Kuaituo Import and Export Trading Co., Ltd.
Address: Room 305, No. 2, Lane 4, Area 3, Hongwan New Village, Guxing Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Phone: +86 17765474815
Email: support@eluaoei.com